Warranty Information

1-Year Limited Mattress Warranty

Who And What Does This Limited Warranty Cover?

We stand behind our Original Robustsport product and offer a 1-Year Limited Warranty to prove it. The terms of the Limited Warranty are as follows:

Your new Vesgantti Original Robustsport product (hereinafter “Product”) is covered by a 1-year limited warranty (the “Limited Warranty” or “Warranty”), which gives you specific legal rights. You may have other rights, but those vary from state to state. This Limited Warranty is not transferable and covers you only if you (a) are the original purchaser and current owner of the Robustsport (the “Product”) for which you are seeking recourse under the Warranty, (b) purchased it directly from an authorized Robustsport distribution channel – namely, the website at https://dripex.co.uk(including purchases made while visiting a robustsport showroom), Amazon.com, ebay.com , it is put solely to ordinary household (not commercial) use. The Limited Warranty thus only applies during the period in which the product is owned and controlled by the original purchaser of that product. please retain your purchase receipt so that you can present it to us if necessary

In addition, because we cannot handle international shipping and logistics expenses, your product must be in the United state at the time you wish to take advantage of the Limited Warranty.

This Limited Warranty is limited to material defects resulting from defective materials or workmanship in the Product you have purchased.

Specifically, this Limited Warranty covers the following defects, provided that they arise or appear in circumstances in which you have handled, maintained, and used the Product only for its intended purpose and have not subjected it to conditions likely to cause deterioration or damage beyond normal wear:

The Product shall be free from defect in material and workmanship for a period of 1 years from the date of purchase when the Product is used under normal uses and conditions and as recommended in the User Guide.

During the warranty period  Robustsport will, at no additional charge to you, repair or replace (at Robustsport option)  any part of the Product if it becomes defective, malfunctions, or otherwise fails to conform with this Limited Warranty. All labor shall be the responsibility of the owner.

Original Proof of Purchase is required to invoke this warranty.

What Will Robustsport Do?

We will repair or replace the defective Product or the defective component(s) of the Product (if applicable). In the case of a manufacturing defect in a component of the Product, we may elect to repair or replace the component if practicable rather than replace the entire mattress, and we reserve sole and complete discretion over that election. If we elect to replace the Product or component, we will replace it with the model, version, color, or style available at the time of replacement, which may be different in certain respects than the original you purchased. If you wish to replace a defective Product with a more expensive Product, you may be required to pay the difference in price between the original Product and the more expensive Product.

Any repair or replacement will not extend the original Limited Warranty period, nor will it constitute the beginning of a new limited warranty period.

How Long Does The Limited Warranty Coverage Last?

This Limited Warranty for your new Robustsport lasts for1 years from the date of purchase. We don't pro-rate the terms (meaning we don't reduce the total amount as time goes on).

What Is Not Covered By This Limited Warranty?

This Limited Warranty does not cover changes to your product that are caused by or result from normal wear and use. Nor do we cover commercial use, or changes caused by or resulting from circumstances or uses that go beyond the ordinary,  If you have questions about proper maintenance and use of your Robustsport, please contact us at vesganttiuk@gmail.com.

 

This warranty is void if the Product is improperly stored, assembled, altered and/or modified in any way. Improper assembly indications included damaged/stripped wiring harness and stripped threads on nuts/pedals.

It does not cover misuse/abuse or accident/damage such as scratches, broken covers, torn seat or cosmetic damage to paint/finishes.

As described in the User Guide, the product requires maintenance and this warranty does not cover claims resulting from failure to maintain or improper maintenance nor does it cover repair for any noises such as: squeaks, clunks, thumps resulting from poor or lack of preventive maintenance.

This Limited Warranty does not extend to any Product that is damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) use with the Product of any part not manufactured or sold by Rogue; (c) by modification of the Product; (d) by normal wear and tear;(e) operation using incorrect power supplies; or (f) as a result of service by anyone other than Rogue, or an authorized Rogue service provider.

Should any Product submitted for warranty service be found ineligible, an estimate of repair cost will be furnished.

Any labor cost is the responsibility of the original purchaser. If a Product requires shipment, delivery or transport it is the purchaser's sole responsibility and to pay for any fees associated with servicing of a Product. Any evidence of alteration, erasing or forgery of proof-of­ purchase documents voids this Limited Warranty. This Limited Warranty applies only to Product purchased from Robustsport

Your Rights Under State Law

Some states do not allow the exclusion or limitation of incidental or consequential damages in connection with the sale of consumer products, so the above limitation or exclusion of incidental or consequential damages may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

No Medical or Health Claims

Robustsport makes no medical or health claims. Allergies, discomfort, or other conditions, are not covered under this Limited Warranty. Any questions or concerns regarding medical or health conditions should be addressed by a licensed physician.

How to Make a Claim Under the Limited Warranty

To make a claim under the applicable Limited Warranty, please send: 1) a brief written description (and photo, if possible) of the problem or condition that you believe constitutes a defect; 2) proof of purchase (such as your order number or an original dated sales receipt) to Vesgantti at vesganttihome@gmail.com. Your failure to comply with these claim submission instructions may void this Warranty. We reserve the right, in our sole discretion, to require photographs, further information or descriptions, or to physically inspect the metal base prior to accepting a particular claim under this Warranty.

To the maximum extent permitted by applicable law, we and our authorized resellers, distributors, and/or suppliers make no representations, warranties or conditions, express or implied, beyond those set forth in this limited warranty and non-puffery claims in our marketing materials. each of those parties disclaims any and all warranties or conditions, express, statutory and implied. some jurisdictions do not allow the limitation or exclusion of certain warranties or conditions, so some of the above exclusions may not apply to you. there are no warranties that extend beyond the face of this document. in no event will we or our resellers, distributors, and/or suppliers be liable for any damages, including without limitation any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from your or any third party's purchase and/or use of the product, even if we or such other party has been advised of the possibility of such damages. these limitations and exclusions apply without regard to whether the damages arise from (1) breach of contract, (2) breach of warranty, (3) negligence, or (4) any other cause of action, to the extent such exclusion and limitations are not prohibited by applicable law. some jurisdictions do not allow the limitation or exclusion of certain damages, warranties or conditions, so some of the above limitations may not apply to you. in no case shall tuft & needle's liability exceed the purchase price paid for the product giving rise to any such liability.

Governing Law

This Limited Warranty is governed by the laws of the Usa

Warrantor

Robustsport is the Warrantor under this Limited Warranty. Please contact us at vesganttiuk@gmail.com